Job Description

Salary Range: $72,000-82,000

Workdays: Monday -Friday

Work Hours: 8:00 am-4:30 pm

About St. Anthony’s

Founded in 1950, St. Anthony's is the most comprehensive safety net service center in San Francisco, directly providing food, clothing, medical care, addiction recovery services, access to technology, job training, and other critical resources to the community. Every day we support and are supported by thousands of San Franciscans. Everyone who comes through our doors joins the St. Anthony's family and helps us create a future where all people flourish.

Principal Responsibility

The Operations (OPS) team manages and enhances the overall safety and cleanliness for St. Anthony’s. As a member of this team, you will supervise the daily maintenance of St. Anthony’s buildings and equipment. In the spirit of our Franciscan values and heritage, our team provides compassion and care daily. As a steward of healing and social justice, you are expected to meet the following duties:

Essential Duties and Responsibilities

Staff Performance and Development

• Supervise daily work flow of Maintenance Crew, hold staff accountable for tasks, responsibilities, and deadlines.
• Review maintenance work requests daily and make assignments to the maintenance crew for completion. Provide training and instruction is needed.

Building and Facilities Maintenance

• Knowledgeable of and always implements established safety procedures as prescribed by OSHA. Follow and implement all other required safety requirements.
• Implement preventative maintenance plan by assessing building needs, which includes regular periodic visual inspections of all facility systems and equipment, elevator, boiler, generator, HVAC, refrigeration, fire alarm systems and all functioning machinery.
• Inspect facilities daily to maintain proper condition includes gardens and parking lots where applicable.
• Responsible for the proper recycling of paper, cans, and bottles. Work closely with SAF staff to ensure that recycling company receives proper materials.
• Conduct building repairs with maintenance crew. Repair work will include light construction, plumbing plastering, furniture, hardware replacement, changing locks, electrical, etc.
• Inform Building and Project Manager of repairs required and supplies or purchases needed. Responsible for identifying vendors or contractors to complete work as needed.
• Accompanies and monitors vendors during equipment service or repair, ensuring work is performed up to standard and efficiently.
• Responsible for keeping the maintenance shop orderly and organized, maintains inventory.
• Assist Buildings and Special Projects Manager with emergency janitorial duties and other emergencies in all facilities. Must be on call biweekly.

Program Administration and Operations

• Complete reports and all other paperwork neatly, legibly, and thoroughly.
• Enter data and information electronically as required. Look up data and reports electronically through a database as requested.
• Understand and follow the organization's programs, policies, and procedures
• Participate in regular training and development opportunities to increase personal capacity to apply innovative approaches to daily workflows, service delivery, and employee engagement.
• Report general facility issues immediately as they come up.
• Work in coordination with the Buildings & Project Manager with planning and scheduling for Work Unit janitorial needs.
• Work with Buildings and Project Manager to develop procedures and methods that improve the quality of services by using new technologies, products or equipment.
• Maintain custodial supply inventory and place orders for 121 and 150 Golden Gate.

Teamwork

• Participate in relevant meetings supporting team communication and the program's capacity to fulfill organizational goals and mission.
• Collaboratively works with others to achieve team success.
• Manage stress and pressure situations calmly and responsively. Maintain the capacity to control reactions and awareness of how their behavior or response can impact others.
• Consistently demonstrate integrity while working and representing St. Anthony’s.
• Practice direct, respectful, open, and honest communication with their colleagues. Proactively seeks support from team members or management.
• Demonstrate cooperation with coworkers, management, and the community at large.
• Treat all guests with empathy, dignity, and respect. Seek to understand the other person's perspective and experience.
• Demonstrate the ability to work effectively across cultures and an openness to learning about cultures not familiar to oneself.

Minimum Qualifications

• 5 or more years’ of comprehensive maintenance experience covering a wide variety of maintenance knowledge.
• Minimum of 2 years’ demonstrated supervisory experience and leadership skills.
• Knowledge of OSHA standards, OSHA compliance regulations, safety procedures, including hazardous communications, lock out/tag out, electrical safety and general OSHA standards.
• Must have and maintain a valid California driver’s license, have an excellent driving record.
• Ability to perform strenuous physical tasks, including lifting up to 50 pounds.
• Ability to work independently with minimal supervision and as a part of a team.
• Excellent interpersonal, listening, oral, and written communication skills are required.
• Ability to be polite, diplomatic, and firm. Can set limits and practice professional boundaries with guests, volunteers, donors, and coworkers.
• Ability to respond to emergencies and high-pressure situations in a self-composed and self-assured manner.
• Ability to work non-traditional hours and days (weekends and holidays required).
• Must be available to be on call, bi-weekly, after hours, weekends and holidays.
• Ability to complete paperwork neatly and legibly.
• Ability or willingness to learn to use information and communication technologies (computers, smartphones, and iPads) to find, evaluate, create, and communicate information.
• Ability to be punctual, reliable, cooperative, and stay team-oriented.
• Experience working in a non-profit or community-based social service agency with people experiencing homelessness or poverty desired.
• Commitment to St. Anthony Foundation Statement of Values and a desire to work for a social services agency serving the poor.

St. Anthony’s has a diverse workforce, welcoming all ethnicities, faith backgrounds and worldviews. We are also proudly Catholic. Our Franciscan identity is at the core of our mission, namely to uphold the dignity and value of the human person and lift the spirits of those in need to help create a society in which all person's flourish.

People of color, differently-abled people, LGBT, and folks with lived experience are strongly encouraged to apply.

St. Anthony's is proud to be an Equal Employment Opportunity Employer. We value diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.

St. Anthony's uses E-Verify to validate our new employees' eligibility to work legally in the United States.

Qualifications

Behaviors

Preferred

Leader: Inspires teammates to follow them

Functional Expert: Considered a thought leader on a subject

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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